Human leads to a failure DUI surprise to recordings
Question: I met a big problem when I tried to renew my license. The secretary will check the computer and found that I could not renew, because I had a suspension of April. I was afraid because I knew that this was not true.
The secretary called his staff to gather and my asked: “Do you have a DUI in April?” I was still very apprehensive and in the back freaking out, because I am not one.
The secretary checked and found that the person responsible for writing on this information on people according to the records is not whether, wrongly, on this suspension, my record! I was told that the person whose license had been exposed to a similar had the social security number. It was his motivation to do it! As a result of this suspension was on my record since April.
To ensure a long story short, to discover what happened on a complaint and I kept in different departments. I called, finally, fiscal responsibility, but an inscription came on indicating they were concluded. The recording said the office is open until 4:15 pm and 3:45 pm, like me, and they have already been closed? What can I do to prevent it from happening again!
I am outraged and very angry that people working for the State of Hawaii do not know what they are doing.
Answer: Your record was signed on October 30, when you went to the extension of your driver’s license, according to the City and State.
The problem was traced to human error, one of the unfortunate has been described, but rarely. However, the procedures have been streamlined to ensure it would not recur.
Although you discussed with the staff of the City of motor vehicles and Licensing Division, the mistake was made with a worker in the state of administration of justice withdrawal Driver License Office.
“Person of the Division of motor vehicles and licensing capacity, or take administrative data in the context of withdrawal of a driving licence,” said Dennis Mura Kami, director of the division.
He said that “zone” in the records is protected and that only the management Driver’s License revocation of the Office is able to enter or delete information.
Mura Kami said, it was the first of this type of error, it was known during all these years, it has partnered with motor vehicles.
Ronald Sakata was chief referee of the Administrative Driver’s License withdrawal of the Office since its opening 12 1 / 2 years and in all years, “Is this the first time we have a transposition deficit (the number Social Security) that “the nature of the problem,” he said.
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